Quality and Service

Quality Management

Rubicon never compromises on quality. We are an ISO 9001 certified organization that ensures our customers receive the highest quality services and sapphire products.   We tightly control orientation, flatness, thickness, TTV, dimensional tolerances, surface quality, and other customer-specified attributes for all products. Customers can expect direct and detailed communication with our quality team as part of our long-term relationship and partnership.

Customer Service

Rubicon works hard to be your preferred sapphire business partner. As a Rubicon customer, you’ll work with a technical sales team who understands your application and product needs. Our quote process is tailored to suit your requirements and includes all the support you need. We take pride in our on-time delivery and helpful customer service. We know that material quality and purity helps customers improve their process yields. That is why we focus on delivering reliably high-quality sapphire while maintaining competitive pricing. As customer requirements evolve—and as new applications for sapphire emerge—Rubicon, with its history of exceptional quality and support is dedicated to continuing as your source for exceptional sapphire products.